(correction to address) The TSO at 805 Walker Street is a convenient location from my office in downtown Houston. The staff is very pleasant and helpful. Dr. Van Nguyen is awesome! She is very enthusiastic and has done wonders with the fit of my gas permeable contacts. She is very thorough in her exams and I would highly recommend her and this office!

I've been going to this TSO for over 5 years. Everyone there is very friendly/ great customer service. They have a good option of glasses/ sunglasses and they have assisted me with picking out glasses. This TSO is located in a good part of downtown with street parking around.

I have visited the Downtown TSO for my past two eye exams and have had both doctors. I can honestly say that they both were very personable and took their time with my exam as well as all of my questions. The parking is a pain so I Uber but the service is well worth it! This year I purchased both contacts and glasses. Initially I liked the frames but when they arrived I just wasn't in love with them. On a whim, I called two weeks later to see if I could exchange them and to my surprise I was able to do so. Craig, the Manager, was extremely helpful and assured me that they wanted me to be 100% happy. I will definitely be back in the future!

What amazing service. I mentioned the cost I pay for contact over the web and what they charge and the manager did a price match. Awesome! ThNks for providing amazing service.

Had to get glasses replaced and they were discontinued. They replaced them anyway, under warranty. Fast, friendly service always.

I experienced great customer service when I took a pair of sunglasses for repair. From drop off to pick up, the gentleman who helped me was professional and very kind.

This was my first time visiting the downtown TSO location. I have visited three other locations and neither of them rated anywhere close to this location. The staff were so patient and extremely helpful in making sure that I was pleased with my exam and selecting eyewear. My exam was explaining to me and detail. I had several questions that were answered thoroughly. Thank you all for being so great. I live or work nowhere near downtown but I wanted to try a different location. This will be my permanent location.