Staff & the doctors are so friendly & helpful. I will not be leaving this location.

This place is awesome! I am in town for Grace Hopper conference. After checked in the hotel, I found I forgot to pack my contact lenses. As my prescription is quite high, without contact lenses, I am nearly blind. Found this place near my hotel on Google map and decided to give a try. The staff in the shop were super friendly and helpful. They suggested getting my optometrist at California to fax my prescription to them so that they could help find lenses for me. Long story short, I got 5 pairs of daily disposable lenses right after receiving my prescription! This is total surprise to me as many places don’t have stock of lenses with such high prescription. I am thrilled that I can enjoy the conference now and I can do my chairperson duty in one of the major tracks. Thank you TSO!

I go here mostly out of convenience, however their team has expanded it seems. And Craig was a very helpful gentleman. He greeted me upon entry and walked me out upon exit. Dr. Richardson is very professional and knowledgeable. She is always happy to answer my questions and with a smile. Team is very helpful and wanting the best experience for everyone. They offered price matching for my incredibly expensive contacts. Overall great experience. High recommended if you are in the downtown area in need of an optometrist.

Great customer service and very knowledgeable staff, Manager Mel was great in helping me choose the perfect frame

Saw Dr. Richardson, OD - she was thorough, reasonable and took my input on the prescription seriously. Would highly recommend! Nice office too and very friendly staff.

Shout out to Manager Mel who made a bad situation right and made up for an employee who needs way more customer service training. She exhibited excellent managerial skills as well as super customer service going above and beyond to make sure we had our contacts before embarking on an international trip. She saved the day.

I had a very pleasant experience during my exam here. Not to mention, the ladies working the front are extremely polite and helpful! You will not be disappointed here!